Control room
High-priority alerts and quick dispatch.
High-alert matrix
Live tracking (ELD/GPS)
| Driver | Unit | Last location | HOS left | Last ping |
|---|
Alert a driver
Loads & dispatch
Track and advance loads; assign drivers; nudge.
Rate confirmation → load
Upload a rate-con PDF (or .txt). AI extracts the load details for review, then creates the load in your source.
Trucks & trailers
Unit roster and preventative-maintenance scheduler.
Add unit
| Unit | Kind | VIN | Fuel card | Status |
|---|
Schedule maintenance
| Unit | Type | Due | Status |
|---|
Drivers & compliance
CDL / medical expiry warnings.
| Driver | Phone | CDL expiry | Medical expiry |
|---|
Expiry dates come from your source DB once mapped (license_expiry, medical_expiry). Rows flag amber within 30 days, red if expired.
Invoicing
Invoices are created automatically when a load is dispatched, and emailed to the client when it's delivered.
| Number | Load | Amount | POD | Status | Created |
|---|
Factoring
Submit invoices to a factoring partner for a same-day advance.
Submit an invoice
Advance + fee are computed from the partner's rates. You can only factor invoices you've generated.
| Invoice | Partner | Invoice amt | Advance | Fee | Status | Submitted |
|---|
Analytics
Operational performance over a rolling window.
Broker performance
| Broker | Loads | Revenue | On-time |
|---|
Driver performance
| Driver | Loads | Revenue | Miles |
|---|
Dispatcher activity
What each staff member did in this window: loads created, assigned, dispatched, status updates, and calls logged.
| Staff | Created | Assigned | Dispatched | Status updates | Calls | Total |
|---|
Broker payment behaviour
How each customer pays: average days to settle, what's still outstanding, and the last time they paid.
| Customer | Invoices | Settled | Avg days to pay | Outstanding | Last paid |
|---|
Detention at stops
Time sat at pickup and delivery, from status updates in SortHaul. Over two hours flags red; use it as evidence when you bill detention.
| Customer | Loads measured | Total detention | Avg per load | Stops over 2h |
|---|
| Load | Customer | At pickup | At delivery |
|---|
Fuel costs
Import your fuel-card statement (EFS, Comdata, Pilot, or any CSV with date and amount columns). Transactions match to loads by driver and date, giving real fuel cost per load.
| Load | Customer | Fuel | Gallons | Fill-ups | Fuel / mile |
|---|
Driver payroll
Pay rules and settlement statements.
Pay rules
| Driver | Type | Per-mile ¢ | Percent % | Flat $ |
|---|
Generate settlement
Pulls the driver's delivered loads in the period and applies their pay rule.
| Driver | Period | Gross | Deductions | Net | Status |
|---|
Load board
Browse spot loads posted to the platform and book the ones you want.
| Lane | Pickup | Equipment | Commodity | Weight | Rate | Broker | Status |
|---|
Broker / shipper directory
Vetted brokers shared across the platform (read-only).
Live MC / DOT safety check
Pull a carrier's current FMCSA authority and safety rating before you book.
| Name | MC / DOT | Authority | Contact | Phone | Credit |
|---|
Support
Report a problem or request a feature. We'll reply here.
New ticket
| Subject | Priority | Status | Msgs | Updated |
|---|
Team
Staff accounts and their roles in this workspace.
| Role | Joined | Recovery |
|---|
Roles: admin (everything), dispatcher (loads & dispatch), accountant (invoicing, factoring, payroll, analytics), fleet (trucks & maintenance). New staff who self-register start as dispatcher.
Settings
Workspace details and access.
Workspace
Change password
Two-factor authentication
Branding
Colors apply across your workspace; the logo shows in the sidebar.
Message templates
Save different versions of your driver texts and switch the active one. Placeholders: {{reference}}, {{pickup}}, {{delivery}}, {{eta}}, {{driver_name}}, {{customer}}.
Inbound email (auto-create loads)
We watch these mailboxes and turn rate confirmations (attachment or body) into new loads automatically. You can connect more than one.
Your mailbox password is stored securely on our servers, never in this form. Connecting a new mailbox? Email support@sorthaul.com and we'll finish the secure part for you.
ELD / telematics
Connect Samsara or Motive for live GPS and hours-of-service. Drivers are matched by ELD vehicle id or unit number.
Your API token is stored securely on our servers. Connecting Samsara or Motive for the first time? Email support@sorthaul.com and we'll finish the secure part for you.